Responsible Gaming
Gambling Should Be Entertainment
At Chappell and Dix, we believe that betting and gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we enjoy offering William Hill betting opportunities, it's crucial to understand that the odds always favour the house. Please only gamble with money you can afford to lose.
Age Verification
In Great Britain, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and strictly enforce age verification checks. If you are under 18, please do not attempt to register or place bets on our platform.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these common warning signs:
- Chasing losses: Trying to recover losses by gambling more frequently or with larger stakes
- Hiding gambling activity: Concealing the extent of your gambling from family, friends, or healthcare professionals
- Neglecting responsibilities: Missing work, school, or important family commitments due to gambling
- Increasing stakes: Needing to bet more money to achieve the same level of excitement
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Financial difficulties: Borrowing money or going into debt to fund gambling
- Loss of control: Being unable to stop or reduce your gambling despite wanting to
- Relationship strain: Experiencing conflict with loved ones over your gambling habits
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Responsible Gambling Features
Most betting platforms, including those offering William Hill products, provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to spend in a given period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're prepared to lose
- Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
- Time-Out: Take a temporary break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling for an extended period (typically 6 months or longer)
We strongly encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential help and support are available:
United Kingdom
- GamCare: Free counselling and support service
Website: www.gamcare.org.uk
National Problem Gambling Clinic and counselling services available - GamStop: The UK's national gambling self-exclusion scheme
Website: www.gamstop.co.uk
Register to self-exclude from all licensed online gambling operators at once - Gamblers Anonymous: Peer support groups across the UK
Telephone: 020 7384 3040
Free, confidential mutual support meetings
Other Countries
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1 372 374 (free, confidential)
If You Need Help, Please Reach Out
If you feel that your gambling is becoming a problem, or if you're concerned about someone else's gambling habits, please don't hesitate to seek help. Speaking to a counsellor or contacting one of the organisations listed above is a confidential and supportive step towards recovery.
Remember: Help is available, and recovery is possible.
This Responsible Gaming information is provided by Chappell and Dix (chappellanddix.co.uk) as part of our commitment to safe and responsible betting. For the most up-to-date information and resources, please visit the organisations listed above.