SES, Fairview House
Dear Mr Chappell
I am writing to let you know how pleased we are with the work carried out on our house in recent weeks. Your team have exceeded expectations throughout this job right from initial contact through to completion of the work and invoicing.
Estimated timescale’s for coming round to view the job, producing an estimate, preparation back at the workshop and installation have all been improved upon. If it weren’t for the snow the job would have completed in February which was earlier than we anticipated. Your workmen have been helpful, courteous and tidy with no loud radios to upset the neighbours! The delay in finishing decorative works was also not a problem because we were kept informed but when your decorators arrived on a Sunday that really was above and beyond the call of duty.
Overall we are pleased that we took a leap into the unknown with your company as you have turned up trumps for us and we hope to be able to call upon you again in the future. It is with pleasure that i enclose our cheque in settlement of your invoices numbered 9550 and 9572.
With Kind Regards
To Whom it may concern
Over the years I have moved house many times and have had need of numerous builders and specialists in home repairs to do various jobs. Until I met Chappell and Dix, I have never been totally satisfied and have felt that the money spent did not justify the work done.
However over a year ago I requested a quote from Chappell and Dix to do some internal alterations. Their quote was detailed and promptly recieved by me. They started the work on time and their staff were a delight to be around. Their work was of the highest standard i have ever experienced in very many years and I was not expected to hand out endless cups of tea or coffess with a radio blaring in the background. There was no mess during or at the end of the work.
Obviously I have used Chappell and Dix for all my inside and outside work. They are by far the finest builders and home imporvement specialists I have ever used; I will never use anyone else. Their high standard and exemplary work is also experienced by my friends and colleagues who have used them for various jobs; they also will not in furture use any other company.